Prioritizing Survivor Safety and Confidentiality Within Coordinated Entry Systems

Safe Entry into Services

Materials 

Key Points

  • CE is a matching process, not a “pass/fail” test.
    • Consider where and how survivors are able to enter the housing system. Provide multiple points of entry.
    • DV/SA risk assessment should be protocol for every person entering the housing system. Have a ready response if DV/SA is identified.
    • Practices should allow survivors to control how their Personally Identifying Information (PII) is recorded, stored, and shared.
  • DV/SA and homelessness both disproportionately affect people of color. Housing systems must be aware of potential biases within their CE assessment and DV/SA risk assessment processes and work to prevent them.
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If you are in danger, please call 911, a local hotline, or the U.S. National Domestic Violence Hotline at 1-800-799-7233 and TTY 1-800-787-3224. Avoid using a computer that could be accessed by a person who may cause harm, and learn more technology safety tips.

Please note that the Safe Housing Alliance is not a direct service provider and does not provide individual counseling, crisis response, housing advocacy, or legal services. We have compiled a brief list of resources for survivors here.